Refund Policy

At Kemo IPTV OTT, we are committed to delivering high-quality IPTV services and ensuring our customers subscribe with complete confidence. Your satisfaction is our top priority, which is why we offer a 7-day money-back guarantee.

If you are not fully satisfied with your IPTV experience—even after receiving support from our team—you may request a refund easily and without hassle.

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7-Day Money-Back Guarantee

We want you to enjoy a smooth and reliable IPTV experience. If you encounter any technical issues, our 24/7 customer support team is always available to assist you.

If Kemo IPTV OTT does not meet your expectations after support assistance, you are entitled to request a full refund within 7 days of your original purchase. We respect your decision and appreciate your feedback.

How to Request a Refund

To request a refund, please follow these steps:

Contact us via WhatsApp or email

Use the same email address used during purchase

Include your invoice or order number in your message

Our team will review your request and process eligible refunds promptly.

After the 7-Day Period

The money-back guarantee applies only within the first 7 days after purchase. However, you may contact us at any time for assistance. Our support team will do everything possible to resolve issues and help you continue enjoying your Kemo IPTV OTT service without interruption.

Contact Information

For refund requests or support inquiries, please contact us:

📧 Email: Contact@kemoiptvott.com
📱 WhatsApp: Contact us on WhatsApp